Renzo Experience

PROGRAMS FOR YOUR TEAMS & WORK ENVIRONMENTS

No other firm can improve your organization’s internal environment quite like we can. We have mastered the formula of building world-class environments, bringing out the very best in human capital and creating outcomes that allow organizations to thrive. For over 20 years, we’ve been mastering the process of tapping into untapped human capital and architecting the best environments. When this happens outcomes improve. Bottom line, Renzo is your only option, if you truly want to build a brand around being the best place to work.

“Renzo has made such an impact in our organization. Thanks for all the hard work and dedication to Capital Region and ultimately to our patients and their families. The work you guys do is impacting the care provided at Capital Region.”

-Gaspare Calvaruso, President Capital Region Medical Center

Get In Touch

info@renzoexperience.com

(800) 209-6330

PO Box 693

Jefferson City, MO 65102

Offices in Jefferson City, MO,

Des Moines, IA & San Diego, CA

The Environment Audit:

“It’s impossible to read the label when you’re on the inside of the jar.”

Sometimes called a “culture audit”, the Renzo Environment Audit assumes that what your employees are telling their supervisors and senior execs is only half the story. The audit will take information from interviews and shadowing sessions, meetings with high performing team members, and senior leadership and create a blueprint that develops the human capital that your company relies on to thrive.

What we generally find through an audit:

Teams are not aligned on what the overall company vision is, or how they fit in.
Some (and in some cases, many) employees have had no recognition or appreciation, or if they have, it’s not in the way they prefer to receive it.
There are certain employees who are not living up to the core values of the organization, maybe because they didn’t know there were any, and often because the personnel just isn’t a fit culturally with your company or department.
There are star performers in your company that are being hamstrung by ineffective leadership.
Employees often want more responsibility, not less.
Your team members love the company or what they do, but their ideas aren’t being heard or advanced leaving them feeling incredibly frustrated.

What we’re able to address and accomplish following an audit:

Meetings are effective, productive, and focused on the most important (and worthy) tasks.
Employees feel appreciated, recognized, and heard more than they ever have before.
Expectations are clearly communicated resulting in important work being done on time, clients are well served, and inner-office squabbles reduce significantly.
Core values are not only clearly defined, but because they’re now managed to, are lived out within the organization.
Work feels “easier”, and as a result, the intangibles of a friendlier work environment begin to show.
Feedback is now positively received, expected, and acted upon for job improvement.

While you may believe you understand all of the underlying challenges that are creating issues within the workplace, the Renzo Environment Audit will expose the biggest gaps and gaffes that are occurring on a weekly basis, as well as the best practices of your highest performers, and habits and strategies that we will build upon. We handle every conversation in the most confidential way possible to present an overall picture of what’s actually happening, not just what you’re seeing. In short, we read the label on the outside of your jar, and we’re exceptional at it.

How We Do It:

360 viewpoint meetings at all levels - We gain understanding by spending time at all levels of the organization via roundtable discussions, formal assessments, and spending a “day in the life”. This information gives us the tools needed to uncover your “blind-spots” and help you achieve even greater success

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The Environment Reset:

"By creating clarity, achieving alignment, and identifying the purpose with which people work, success happens in short order."

We understand that you’ve likely already spent a fortune on a strategic plan, and it’s probably well-written and articulate, dusted off every now and again just to see if you’re on-track or off. The problem is they’re not dynamic processes that can be lived into on a daily basis. In the midst of a chaotic work environment, stopping to review the strategic plan might seem like wasted time.

The Renzo Environment Reset takes what you’ve already invested in and puts a framework into how to live this on a daily basis. We help you create a blueprint of engagement that is personalized to the business unit and department. It involves clearly defining the short and long term goals, how best to accomplish these across different units, how to give feedback, and how to lead yourself and others effectively. The result is a group of employees who are aligned on the corporate mission, vision and values… which ultimately achieves the outcomes you’ve set for the company.

The Renzo Experience is a masterfully facilitated series of meetings that help build your bench of leaders within the organization. The Environment Reset we’ve done for our clients are outpacing their expectations when it comes to business outcomes.

The best part is this overhaul can be personalized to fit your organization’s unique situation. It is always top down led, but bottom up executed… and no one does this like Renzo.

What You Get

Senior Leadership Clarity Alignment and Purpose At The Top
A powerful one-page business plan that is dynamic and becomes your foundation for decision making and better outcomes
90-day “sprints” that help move toward the desired outcomes with the one-page plan
A communication plan for all levels of the organization that tie everyone into the one-page plan and their part in creating better outcomes
A blueprint for leaders that help them create focus for themselves and their teams around productive plans for growth
A blueprint for staff that help them create clarity and purpose at their level
An action plan that ties every level of the organization creating consistency and alignment
A way to sustain all of this to create an even better internal environment, attracting top talent, better outcomes and future growth for success

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The Renzo Development Library:

"Organizations improve when the human capital improves."

The best part is this overhaul can be personalized to fit your organization’s unique situation. It is always top down led, but bottom up executed… and no one does this like Renzo.

Your employees, what we call your organization’s human capital, are the greatest leverage point you have in business. Consider what a slight improvement in productivity, creativity or efficiency does when multiplied by every person in your department or organization. The results can be staggering. And we know because we’ve seen it happen time after time.

Renzo’s Development library drills down to the practical and tactical tools needed for people to succeed at work and at life. We strip away all the clutter and enhance your human capital with better skills, attitudes and behaviors that create noticeable results.

The development of your people is not a one-shot engagement. To alter the very DNA of your organization requires a sustained development schedule. One that allows for skills transfer, practice and coaching on a measured basis. We are layering in “the way” you conduct business inside your environment, and it’s exceptionally intentional. We architect it together, to be that way. Our development comes with build in implementation and true transformation to the way your people operate. Renzo has over 40 years of experience and has reached millions with your development library.

Our Development Library contains sessions for each of the following categories, all of which can be customized to your organization’s current needs. Each category contains five powerful sessions with built in implementation and follow up after for maximum ROI. (Sustainment)

o Leadership

What you get

Understanding others and how to work effectively with others
Creating clarity, alignment and purpose within your team and yourself around expectations and direction (goals and how to achieve them)
Effective communication skills and techniques for better outcomes and relationships
Personal leadership growth and how to achieve your goals
A customized plan to put everything into practice

o Sales

What you get

Understanding the sales process and how to “create a buying environment”
How to ensure the right activities for growth
Creating buying relationships through effective discovery
How to present solutions and overcome objections
How to ensure the sales processes moves forward with follow up and closing sales
A customized plan to put everything into practice

o Presentations

What you get

Overview and planning for successful presentations
Understanding top presenters and how to become one
Creating presentations that equal successful outcomes
Understanding the most effective presentation techniques
A customized plan to put everything into practice

o Customer Service

What you get

Understanding the customer service championship process
How to open the interaction for success
How to create clarity during the interaction through fact finding
How to ensure the needs and preferences of your customers
How to present solutions that create better relationships with customers
How to handle difficult situations with customers
How to effectively close customer interactions
A customized plan to put everything into practice

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The Renzo Keynote Experience:

"To achieve what you’ve never achieved, you must think differently than you’ve ever thought."

One of the most powerful differentiating factors of keynote speakers is their ability to not only connect with the audience, but influence them to think differently. We are all creatures of habit and therefore show up as audience members ready to listen politely to speakers, and (hopefully) be entertained.

The Renzo Experience keynote is exactly that -- an experience. Audience members routinely comment on “how fast the time went”, “that they’re going to implement the ideas in the next meeting”, and “it was unlike any other keynote I’ve seen.”

Our keynote speakers have graced over 1,000 stages, delivered TED talks, and trained under some of the greatest speakers in history. They’re masters of blended learning, combining all of the different learning styles in each talk to make sure the message isn’t just landing, it’s connecting and impacting. And, their ability to add humor to every program keeps people laughing while learning.

If you’re looking for a memorable experience for your team, your organization, your association, or a massive conference, the Renzo team is your answer.

Choose from the following keynote topics:

Half The World’s On Acid - As humans, all of us have issues; but when you learn how to leverage the best from everyone, magic happens and standards rise. We will give you skills to see people from a fresh perspective.
Right Road Wrong Direction - Inspiring people is what successful leaders do best. We can help you turn things around, find a starting point and get you and your people headed in the right direction toward one unified vision.
Be A Positive Disruptor - Sometimes it’s good to stop dead in your tracks and get a new perspective. We will help you shake things up and take you a slightly different direction so you can really make a positive impact.
Adaptability To Change: Truly Your Competitive Advantage - How your people deal with and adapt to change is vital to achieve measurable, sustainable, and massive business growth.
Success! Your Three Legged Stool: Clarity, Alignment & Purpose - To be successful in any endeavor, communicating around these three anchor points must be present: Clarity, Alignment, and Purpose. Without this foundation, everything seems to fall apart.
Build a Bigger Life at Work - Sometimes we need a check-in to make sure what we’re doing at work is actually meaningful to us (and the organization). The Build a Bigger Life at Work framework will help you feel more connected to your job, your life goals, and what steps to take next.
Level Ten Leadership - Great leadership is first and foremost a matter of personal leadership. If your teams experience you at a level ten on a daily basis, you are much more likely to have a positive impact on their attitudes, productivity, and overall achievement of outcomes. You’ll learn what you can do daily to start and end your day at a level ten.
Networking P.O.W.E.R. - Building your professional network should be at the top of your priority list if you’re in a sales or management role. But it’s in the way you serve those new contacts that will help you close more deals, get great referrals, and hit all of your company goals. The P.O.W.E.R. acronym will have you wondering “why haven’t I done this all along?!”

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Renzo Executive Coaching: :

"You can’t solve a problem with the same level of thinking that created it."

Renzo Executive Coaching is designed to help you create clarity of desired outcomes, increase effectiveness and efficiencies within your teams, and develop the facets of your life and business that will make the greatest difference. It drives real results and has been built on proven executive success factors.

Our coaches have worked with individuals from the C-Suite to Director and VP levels to create lasting change and improved results. Whether it’s a focus on team productivity, leading up the chain, giving constructive feedback, or helping to plan a strategic initiative, the Renzo Executive Coaching team provides the questions to generate tremendous clarity. And with clarity comes focused execution.

Even three to four sessions with our coaches can provide a marked difference in your executive’s performance. Let’s talk if you think some coaching would benefit a member of your team.

What you get

The six drivers that all executives must focus on and master
Understanding the model executive and how to become one
Creating the future and living into that future
Self clarity for better outcomes
Organization clarity and alignment for better outcomes
Understanding the players within your organization
How to create effective “rules of engagement” at all levels
How to create better relationships at all levels
A customized plan to put everything into practice

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